The FSB also issued a report on consumer finance protection in the area of consumer credit, including mortgages, credit cards, and secured and unsecured loans. The report, which was produced in collaboration with the Organisation for Economic Co-operation and Development (OECD): provides a global overview of policy initiatives completed or planned to strengthen consumer protection frameworks; (ii) presents a comprehensive picture of existing and evolving institutional arrangements; and (iii) reviews the work of regulators and prudential supervisors in various areas of consumer protection, including responsible lending practices, disclosure guidelines, product intervention, and complaints and dispute resolution mechanisms. The report also includes, as an annex, high-level principles covering the financial services sector as a whole, which were developed by the OECD with input from FSB members and published as a stand-alone document on 18 October.
